Toll free numbers are very popular these days. Many of us, or maybe all of us are familiar to these numbers, but do we know what they really are? Why do they use these numbers anyway? To some, these are just ordinary telephone numbers that they call if they need assistance or anything of that sort.
We hear "toll free number" everywhere. We hear it in television programs, usually reality television shows like American Idol when they tell us to vote for an idol, we here it in advertisements of different products - telecommunication companies' ads, radio programs, print advertisements like newspapers and sometimes we even here it in home shopping networks.
Why are companies employing these kinds of numbers? What benefits do they get out of it and are these benefits worth it at all? Why is it called toll free? Is it really free?
800 numbers are telephone numbers where in the called party shoulders the cost and not the one who is doing the actual calling. The expenses or the costs of the call being made to the called party are more often than not based on aspects like quantity of usage the number has, expenses of the trunk lines to the facility and possibly a monthly rate or service charges. Because of high demand, area codes like 866, 877, 888 were all added to accommodate the end users.
Vanity numbers are also made available for us; these are usually used by companies for branding and direct response. These vanity number or sometimes called mnemonics is a 1-800 telephone number that is plain and easy to memorize and keep in mind for the reason that it spells something and means something like 1-800-BUSINESS or 1-800-CLOTHES.
Majority of the large business establishments are making use of identifiable 1-800 vanity numbers both for branding and as a direct response tool in their marketing strategies like radio, television, print ads etc.)
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Toll free numbers are utilized, like vanity numbers, because of the advantage that they are easily memorized or remembered and they can use them for their businesses and it's a proven fact that there is an increase of 30-60% in the response rate.